Re: *** PokerStars.ee | Küsimused, probleemid siia - vastamas ka klienditeenindus ***
See on pärit 2+2 foorumist, kus alaealine võitis palju raha Sunday Million 5th Anniversary Tournamentilt. Kas see E-mail on ehtne ja tõesti võeti kutilt kogu võit käest ära sellepärast, et ta oli alaealine?
Hello,
Thank you for your email about the recent Sunday Million 5th Anniversary Tournament.
PokerStars is able to advise that the registered account owner of 'zeurrr' did not operate the account during that tournament. Further, the account was operated by an individual who was seventeen years of age, in breach of PokerStars' strict rules against underage gaming.
As you might imagine, underage gaming is a very serious issue for PokerStars. It is a violation of PokerStars' license agreements and it is crucial that we behave responsibly in dealing with these matters.
PokerStars' Responsible Gaming webpage states the following:
"Any underage player who has provided dishonest or inaccurate information regarding their true age may have all winnings forfeited and could face criminal prosecution."
You can view this on our website here:
In accordance with this policy, we have decided to close the PokerStars account of the offender, and further, to seize all monies held in the account.
The funds from the account will be donated to charitable organisations which specialize in preventing underage gaming. We have made this decision because the player did not receive any advantage over other players, and we have acted in accordance with our usual policy on these issues.
I trust that this email clarifies our position on the matter, but if you have further queries, please feel free to write back any time.
Regards,
Michael J
PokerStars Game Security
Thank you for your email about the recent Sunday Million 5th Anniversary Tournament.
PokerStars is able to advise that the registered account owner of 'zeurrr' did not operate the account during that tournament. Further, the account was operated by an individual who was seventeen years of age, in breach of PokerStars' strict rules against underage gaming.
As you might imagine, underage gaming is a very serious issue for PokerStars. It is a violation of PokerStars' license agreements and it is crucial that we behave responsibly in dealing with these matters.
PokerStars' Responsible Gaming webpage states the following:
"Any underage player who has provided dishonest or inaccurate information regarding their true age may have all winnings forfeited and could face criminal prosecution."
You can view this on our website here:
In accordance with this policy, we have decided to close the PokerStars account of the offender, and further, to seize all monies held in the account.
The funds from the account will be donated to charitable organisations which specialize in preventing underage gaming. We have made this decision because the player did not receive any advantage over other players, and we have acted in accordance with our usual policy on these issues.
I trust that this email clarifies our position on the matter, but if you have further queries, please feel free to write back any time.
Regards,
Michael J
PokerStars Game Security
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